Confirmation, facture ou modification: Bien conserver votre courriel de confirmation après inscription, cela vous permettra de prendre connaissance des détails de l'événement, d'obtenir une facture, modifier le nom d'un participant supplémentaire pour un webinaire, etc.
ASHRAE Montreal Chapter (ASHRAE Montreal)
Any request to cancel a registration must be written and emailed to firstname.lastname@example.org. The application must clearly state the reasons for the cancellation.
Refer to the cancellation deadline stated on the activity registration form. After that date, any cancellation will result in the full fee that must be paid according to your status (member of the Montreal chapter, non-member or student).
A participant can be replaced free of charge until the date of the activity provided that the replacement benefits from the same rate. However, you must specify it in writing either by email several days in advance or to the person responsible for the activity or to Chapter staff as soon as you arrive. If a difference in fare is due, you will be charged. This does not apply to individual packages.
Note that membership is non-transferable. This is an individual, not a corporate, contribution.
Exceptional measures (cancellation for medical reasons)
In the event that you are unable to participate in the activity for which you registered for medical reasons, you may be granted a full refund (minus $20 administrative fee). To do this, in addition to receiving your written request by email (email@example.com) explaining the reasons for the cancellation, you will need to send us written proof (medical certificate) of the professional concerned.
Cancellation or postponement of an activity by ASHRAE Montreal
ASHRAE Montreal reserves the rights to cancel or postpone an activity if the number of participants does not reach the required minimum. In either case, participants will be notified at least five business days before the date of the event. If the activity is cancelled, the payment already made will be fully refunded and, if it is deferred, the payment will still be applicable to this activity and the participant will be considered registered on the new date. However, if we were to cancel a dinner conference (in presentation mode) due to circumstances beyond our control as in the case of COVID-19, the virtual version (webinar) of our Monthly Evening would then be the only one available, see the special policy on the event page of our website.